2. Who is Professor Wire?
Your virtual instructor. Professor Wire is actually a team of instructors, made up of subject matter experts, CNIs, MCTs, CCNPs, and authors such as David James Clarke IV, James Chellis, Todd Lammle, etc.

3. What material is included with CyberStateU.com course?
Courses may include any combination of books, video, skills assessment software, whitepapers, software, along with online courseware and resources.

4. How do students get real-world experience?
CyberStateU.com’s networking programs, such as the MCSE, CNE, and CCNA include access to a real network that students can access via the Internet with Microsoft’s Terminal Server.

5. What is Terminal Server?
Terminal Server is a Microsoft® product that delivers the Windows® experience to diverse desktop hardware through terminal emulation. This means that you can administer, support, troubleshoot NT, NetWare, or Cisco routers remotely through a thin client.

6. How long are the courses?
Each course varies, but generally each lesson requires 5-7 hours of study, so that most students can accommodate a lesson of study per week.

7. How effective is your training?
It is very effective. In fact, we recently conducted a survey, and 91.7% of the respondents reported that they passed the certification exams on the first attempt. Keep in mind, however, that we are not a test prep company. In order to be successful, students must follow the complete program. If a student tries shortcuts, by only doing practice tests without learning the course material, he/she will have learned very little, and most likely will not be able to apply new concepts on the job.

8. What happens if I fail an exam?
We want you to be successful. This is why we have a two-part guarantee. If you take an exam, and don’t pass, you may retake the course until you feel ready to repeat the exam. If, on the rare occasion, you fail to pass the exam again, we will pay for your next exam.

9. Do you offer any tuition financing programs?
For a list of potential resources, go to Student Loans